At SPR, we take pride in our ability to provide comprehensive support for various systems. While we initially focused on PC hardware, we have expanded our services to include Apple hardware as well.
Our team possesses a unique problem-solving mindset,
allowing us to track down and offer solutions to even the most complex issues.
Whether it is an operating system glitch or a hardware malfunction, we have the
expertise to fix the problem or, at the very least, recover your data if you
were unfortunate enough to not have a backup.
Over the years, we have forged strong collaborations with specialized providers, enabling us to support specific sector software effectively. We not only install and configure computers and networks but also serve as the onsite contact for any issues that may arise.
In addition to our comprehensive IT support, we also offer a wide range of hardware options, including desktops, laptops, phones, scanners, and printers. These devices are usually pre-configured off-site for your convenience during installation at your location.
As technology continues to evolve, we understand the
challenges of managing software applications like Microsoft 365 Tenants and
ensuring their effective configuration and management. We are here to help you
navigate any GDPR requests or investigations that may arise.
To enhance our support capabilities, we utilize Remote Access Software, allowing us to diagnose and resolve errors without the need
for an onsite visit. This not only speeds up the response time but also
contributes to a more environmentally friendly approach.
At SPR, we offer flexible support options to suit your
specific needs. You can opt for our convenient monthly support packages or
choose to engage our services on an ad hoc basis as per your requirements.
Our integrated ticketing system ensures efficient logging of support calls; however, we recognize that this may not suit everyone. You can always reach out to us via phone, email, or SMS to report any issues.
Furthermore, we are pleased to offer the option of setting up dedicated help desk numbers, and our team can answer the phone in your company's name if desired.
When it comes to pricing, we understand that every business
has unique needs. We encourage you to give us a call so that we can discuss
your requirements, and subsequently provide you with a tailored quotation and a
plan for moving forward.
We are committed to delivering top-notch IT support, and we look forward to the opportunity to assist you in any way we can. Please do not hesitate to reach out to us at your convenience.
FOR FURTHER
INFORMATION ON HOW SPR CAN ASSIST YOU, PLEASE CONTACT US:
TEL: 0330 321 1320 or EMAIL: [email protected]